Welcome to Candle Boxes UK™. By accessing our website or doing business with us, you agree to comply with the terms outlined below. Please read them carefully before using our services or placing an order.
By visiting our website, purchasing products, or engaging with our services, you agree to be legally bound by these Terms & Conditions. These terms apply to all users of the site, including browsers, vendors, customers, and advertisers. If you do not agree with these terms, please refrain from using our services.
We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice, especially if your actions violate these terms, cause harm to our business, or disrupt the experience of other users.
All content on this website—including but not limited to text, images, graphics, logos, designs, and data—is the property of Candle Boxes UK™ and protected by intellectual property laws. You may download or print parts of the site content for personal, non-commercial use or while placing an order with us.
You are strictly prohibited from reproducing, modifying, redistributing, or exploiting any part of our content for commercial purposes. These terms do not grant you any rights to use our trademarks, brand names, or logos.
Do not remove any copyright, watermark, or proprietary notices from any downloaded materials.
We aim to keep all product descriptions, pricing, and information accurate and up-to-date. However, we do not guarantee that all content is free from errors, complete, or current. You are encouraged to verify any important details independently.
To report any errors or outdated content, please contact us at info@candleboxes.uk.
Prices shown on the website may change at any time without notice. Due to the nature of custom printing, all orders must be approved by the customer through a digital proof.
We reserve the right to cancel or limit any order at our sole discretion.
Artwork files must be submitted in CMYK color format and 300 DPI resolution. If files are submitted in lower quality or incorrect color mode, we are not responsible for any color variation, clarity issues, or pixelation.
By submitting artwork, you confirm that you own the rights to the content and that it does not contain illegal, harmful, or offensive material. We reserve the right to reject any artwork that violates these terms.
We accept various forms of payment and may decline transactions at our discretion. You are responsible for providing accurate billing details, contact information, and a valid shipping address when placing your order.
Orders may be canceled if incomplete or fraudulent information is detected. We also reserve the right to limit quantities purchased per order or customer. For details regarding refunds, please refer to our Refund Policy.
Candle Boxes UK™ is not liable for delivery delays or order losses resulting from factors beyond our control, including shipping carrier issues, force majeure events, data breaches, or production errors due to incorrect customer-submitted files. While we strive for timely delivery, timelines are estimated and not guaranteed unless explicitly agreed in writing.
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall fall under the exclusive jurisdiction of the courts of England and Wales.
